Getting Started with Handled

We’re excited to begin working with you! Here’s a quick checklist to help you get started and ensure a smooth onboarding experience:

1. Start Sending Us Your Inventory

You’re welcome to begin shipping inventory to Handled at any time.

Before we can officially receive your inventory, we’ll need a Purchase Order — sometimes known as an Advanced Shipping Notification or ASN. Don’t worry, we’ll coordinate the details while your inventory is in transit.

Please also review our receiving guidelines and appointment instructions so your shipment arrives with the correct documentation and is scheduled properly.

Click here for instructions on how to send Inventory to Handled.

2. Watch for Your Warehouse Management System Invitation

You will receive a separate email inviting you to our Warehouse Management System.

You’ll need access to this system to submit Purchase Orders, complete product information, view inventory details, and perform other important account setup tasks.

Please follow the instructions in that email to create your login.

3. Connect Your Selling Channel

Connecting your selling platform (like Shopify, Amazon, etc.) allows us to sync product and order data automatically.

• If you sell on Shopify, click here to get started.
• If you sell on other channels, we’ll send you a customized email with step-by-step instructions tailored to the selling channels we've discussed with you.
• If you're unsure or need help, just reach out — we’re happy to walk you through it.

4. Complete Your Product Information

Before we can receive inventory or process a Purchase Order, we need your product details in our system.
If your selling channel is connected, we can pre-fill much of this for you — you'll just need to review, complete, and confirm the information.

5. Submit a Purchase Order

Once your product info is set up, you can submit a Purchase Order to notify us of incoming inventory. This ensures accurate receiving and inventory updates. We’ll provide a simple form for this process.

⚠️ Please note: We cannot receive your inventory or process your Purchase Order until all related product information has been completed.

6. Schedule Your Onboarding Call

Let’s talk! Our onboarding team is here to guide you through every step — from system setup to fulfillment strategy and returns planning. We’ll also walk through how to create the ideal brand experience for your customers.

To set up an onboarding meeting, reach out to us at support@handledcommerce.com.