BigCommerce Fulfillment Built to Scale
Whether you’re just getting started or shipping thousands of orders a week, Handled integrates seamlessly with BigCommerce to deliver speed, service, and scale.
BigCommerce fulfillment guarantees for sellers who expect more
From warehouse to doorstep, Handled delivers. Our fulfillment guarantees cover speed, accuracy, and communication, so you can scale without friction.
100% Same-Day Shipping
Orders placed by 12PM ship out the same day. No exception.
100% Order Accuracy
If we make a mistake, we cover the cost to fix it - every time.
100% Same-Day Restocks
Out of stock items are restocked same day, without fail.
BigCommerce Fulfillment That Turns Delivery Into a Brand Superpower
We help you turn delivery into a competitive advantage — not just a backend operation. From checkout to doorstep (and even returns), we optimize every customer touchpoint across your BigCommerce store.
Create urgency
Show “Order by 12PM for same-day shipping” directly on your product pages and checkout to create urgency and confidence
Increase Conversion
Drive more sales with true-to-reality delivery estimates and shipping costs — no more overpromising or undercharging.
Fraud Order Filtering
We can hold orders to protect your inventory and customer experience by filtering suspicious or high-risk orders before they ship.
Avoid overselling
Automatically sync all inventory inventory to your storefront.
Build loyalty
Make returns easy for customers and manageable for you with a custom-branded, rules-based returns portal.
Why Handled Is the Best BigCommerce Fulfillment Company for Brand Builders
More than shipping — Handled helps BigCommerce brands create delivery experiences that win customer trust and drive revenue.
Fast, affordable delivery from our bi-coastal warehouses
With fulfillment centers in California and New Jersey, we help you reach your customers faster and more affordably.
Support That’s in Your Warehouse—Not a Call Center
Talk to someone who knows your brand, your product, and your expectations—in real time.
Unmatched delivery experience optimization
We configure fast shipping badges, order cutoffs, and delivery dates to help you convert more shoppers.
Pricing
No Minimums. No Long-Term Contracts. No Surprises
Trusted by fast-growing BigCommerce brands like yours
“If you want top notch service and reliability, Handled Commerce is for you. We have used Hook Logistics/Handled since 2020 and are so happy we made the change. What a difference a great partner makes!”
The BigCommerce fulfillment service that plays well with your stack
Handled integrates seamlessly with BigCommerce and the apps you already use. From real-time sync to automated order routing, your fulfillment data flows where you need it — no lag, no blackout zones.
Synch orders instantly
Orders flow into our system in real time — no delays, no manual uploads.
Send shipping updates automatically
Tracking info is pushed back to Shopify the moment an order ships, keeping customers informed.
Route orders intelligently
We automatically assign orders to the best fulfillment center to reduce shipping time and cost
Assemble kits on demand
We automatically assign orders to the best fulfillment center to reduce shipping time and cost
Make changes in real-time
Need to cancel or update an order before it ships? You can — instantly, right from your store.
Split shipments seamlessly
Ship partial orders or route items from multiple locations — no extra setup required.
Simple, transparent BigCommerce fulfillment pricing
Handled offers clean, usage-based pricing with no minimums and no surprise fees — you only pay for the storage, fulfillment, and shipping your brand actually needs. Whether you ship 50 or 50,000 orders per month, our fulfillment pricing scales with your volume and grows alongside your business, with predictable billing and zero hidden charges.
Your inventory is stored securely and efficiently, with monthly pallet-based pricing you only pay for the space you need.
- Pallet, shelf, and bin storage
- Climate-controlled, secure facility
- Real-time inventory visibility
- Scale up or down anytime
Every order is picked and packed with care, with per-order pricing your costs rise only when your volume does.
- Same-day shipping by 12 PM
- 100% order accuracy guarantee
- Branded packaging & inserts
- Returns processing included
- Real-time order & inventory sync
We optimize every order for speed and savings, with per-shipment pricing based on the carrier and service level used.
- USPS, UPS, FedEx & DHL
- Carrier rate shopping per order
- 1–2 day ground across your home region
- Tracking writeback to your store
Special Projects: From kitting to custom prep work, our per-project pricing is based on the complexity and scope of each project.
Hands-on BigCommerce fulfillment support from people who know
Your dedicated fulfillment partner isn’t a chatbot or someone overseas — it’s a real person inside the warehouse who works on your account every day. Whether you need to troubleshoot an order, prep a product launch, or walk your inventory, we’re just a Slack message or phone call away. Handled gives you the responsiveness and context you’d expect from your own team — because that’s how BigCommerce fulfillment support should work.
White-Glove Onboarding
Real-Time Slack Support
In-Person Meetings
Proactive Order Monitoring
BigCommerce 3PL services for brands that want more
Handled’s BigCommerce fulfillment services support your growth with speed, accuracy, and flexibility—whether you’re DTC, B2B, or both.
Fast, accurate shipping tailored to your brand experience.
Seamless fulfillment across DTC, retail, and marketplace channels.
Wholesale and retail orders shipped with precision and care.
Every order picked with precision, packed to protect your brand.
Custom bundles and multi-SKU kits, built to your specifications.
Elevated unboxing with custom wraps, inserts, and materials.
Amazon-ready packaging, labeling, and compliance - done right.
Affordable 2-Day ground delivery from our national warehouse network.
Streamlines branded returns that protect your customer experience.
Strategically located warehouses for fast BigCommerce fulfillment.
Handled’s fulfillment centers are strategically located near major ports and population hubs, with facilities in Southern California and New Jersey that accelerate inbound freight and reduce shipping costs nationwide. Whether you’re scaling on the East Coast, West Coast, or both, our network enables faster delivery to your customers — including affordable 2-day shipping without premium carrier rates. You’ll also have full access and real-time visibility into your inventory, plus the ability to meet your fulfillment team in person or stay connected through Slack and scheduled walkthroughs.
2-Day Delivery, Coast-to-Coast
National coverage without express shipping costs.
Same-Day Inbound Replenishment
Inbound freight is stocked the same day it arrives—so you're always ready to ship
Frequently asked questions about BigCommerce fulfillment
01What is the best 3PL for BigCommerce brands?
The best 3PL for BigCommerce is one that offers same-day shipping, real-time integration, and hands-on support. Handled is built specifically for DTC brands on BigCommerce — with guaranteed performance, accurate order fulfillment, and Slack-level responsiveness from your fulfillment team.
02How are BigCommerce fulfillment orders handled by Handled?
We connect directly to your BigCommerce store and pull in orders in real time. Once an order is placed, we pick, pack, and ship it the same day (if received by 12PM local time). Tracking updates are automatically sent back to your BigCommerce dashboard and your customer.
03Do you offer custom packaging and inserts for BigCommerce orders?
Yes. Our BigCommerce fulfillment services include branded packaging, custom inserts, and kitting — so every delivery feels like your brand, not ours. We help you turn unboxing into a brand-building moment.
04Can Handled manage both BigCommerce and Amazon orders?
Absolutely. We’re more than just a BigCommerce fulfillment company — we also support multi-channel sellers, including Amazon, Walmart, and wholesale. You can manage everything from a single dashboard.
05How much do BigCommerce fulfillment services cost?
Handled offers transparent pricing with no hidden fees. Costs depend on volume, storage, and service level, but we’ll build a plan tailored to your needs — whether you’re shipping 50 or 50,000 orders a month. Request a quote today.
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