SupportOrder Management
Set a Future Ship Date to Hold an Order
If you have an order that should not ship until a specific date, you can use the Expected Shipment Date field to delay its fulfillment. Handled will not begin working on the order until that date arrives.
🛠️ To set or update the Expected Ship Date:
- Navigate to the Order List page:
🔗 https://my.handledcommerce.com/en/wms/shipment-order/list - Use the search or filter tools to locate the order.
- Click on the Order ID to open the order details.
- Find the Expected Shipment Date field and set it to the date you want the order to be shipped.
⏳ Handled will hold the order until the selected date. Once the date arrives, the order will be eligible for fulfillment—provided it is in Open status.